Minuteman Press of Redmond

MSFT Alumni Owned | 3 Time Printing Industry Award Winner 2016, 2017 & 2018 | 3 Amazing Creatives In House | 24-72 hr turnaround

Redefining your print shopping experience (60+ 5 star reviews to show for it!)

Featured Products / see all products and services

  • Your business card is a direct reflection of your company. Don't settle for plain paper and dull designs when we can create cards that will leave a lasting impression.

  • Whether you need a simple one-color design or multi-color with foil embossing, we'll deliver personal and professional stationery you will be proud to use.

  • Flyers are the perfect way to grab attention and promote your brand, especially when created and produced by our professional staff.

  • Think of us as your marketing partner. We'll help you produce and distribute a brochure that promotes your product, reinforces your brand and boosts sales.

  • A simple postcard could be your next big marketing piece. Let us help you create one that gets noticed, read and remembered.

  • If looking professional is important, then dressing up your documents in quality presentation folders is a must. It can even increase your odds of landing a potential client.

  • With a branded, custom-printed calendar, you can keep your company in front of your client all year long.

  • Whether you have your own concept and design or you need assistance getting started, our team will create direct mail pieces that get results.

  • Choose the gift that keeps on selling. Selecting the right product from our extensive list of promotional products can provide a great return on your investment.

  • We print a wide selection of labels and stickers for a variety of purposes with unlimited designs.

  • Producing a catalog, journal or newsletter is never an easy task, but with guidance from Minuteman Press, you'll end up with a product that you are proud to distribute.

  • We can provide you with all your greeting card and invitation needs, from those essential corporate holiday greeting cards down to simple event invitations.

  • A professionally designed and printed menu can be one of the most cost effective and potentially profitable investments that a restaurant can make. Let us help you with yours.

  • They're not just for restaurants anymore. Table tents are great for any type of countertop display or for events where you want to promote something special.

  • Regardless of the size of your business, we have the styles and expertise to design forms and checks that are right for your company.

  • Organize your materials with professionally designed, custom-printed binders and tabs.

  • Have an event coming up? We're your ticket to tickets with a wide variety of styles and sizes.

  • Did you know that using variable data can potentially increase your ROI 5-10 times more than traditional direct mail campaigns?

  • Make life easier with custom made stamps created for either your business or personal use.

  • Eye-catching, colorful door hangers can be an effective way of getting someone's attention while delivering your message.

  • Broadcast your message and attract new customers with affordable rack cards that are sure to grab attention.

  • Recognize and commemorate special moments and accomplishments with awards and plaques fit for all ages.

  • Deliver your message in a beautiful, personalized envelope while being practical and cost effective! Why stick with black on white when you can have full color, gradient logos, brilliant photos and lovely fonts. Did you know that we can even print white or clear ink on colored envelope stock?




At Minuteman Press of Redmond we understand that you want and need more strategic help than what other copy/print shops can offer. We think and work like a full service marketing company. We are staffed with expertise and equipment to handle both your large, custom corporate printing projects and also your small, personal projects. Forget the traffic, we also offer you FREE local delivery! I promise that you will receive from us:

MORE expertise
- graphics, marketing experience, mailing resources!
AMAZING convenience
- a one-stop-shop with free parking, samples to view and tools to tackle multiple projects!
GUARANTEED satisfaction
- FREE printed proofs before going to final print!

Call 425-883-7464 now to get your project scheduled.
Or give us the details here and we'll call you.

5 Ways to Have Better Customer Service

5 Ways to Have Better Customer Service

Have you ever heard the phrase, “The customer’s always right”? If you work in the world of business, chances are you’ve heard this line at least a time or two. And while the customer may not always be right, the customer definitely should take a very high priority. 

In fact, according to the American Express 2017 Customer Service Barometer, more than half of Americans have scrapped a planned purchase or transaction because of poor customer service. Additionally, 33% of Americans say they will consider switching companies after one interaction with bad customer support. And of course, if a business doesn’t have customers, it won’t be successful. Needless to say, customer service is an incredibly important aspect of any business model. So, here are five ways your business can have better customer service. 

1. Respond as quickly as possible.
One of the simplest ways to have great customer service is by responding as quickly as possible. Chances are, if a customer is calling in to the business, he or she might already be frustrated with the product or service. Forcing customers to wait an extra amount of time can only exacerbate the experience for them. One survey cited by SuperOffice reported that 41% of consumers rated being put on hold as their biggest frustration. The same article stated that on average, email response time to customers is a whopping 12 hours. Make customer service response time one of your top priorities, and you can be sure customers will feel taken care of.

2. Truly listen to the issue.
Once you get in contact with customers, be sure to truly listen to their issue. When it comes to communication in general, we tend to talk more than we listen. But when it comes to customer support, there is nothing more valuable than providing a genuine listening ear. Ask questions, empathize with customers’ frustrations and get down to the bottom of the root issue. Then—and only then—see about any suggestions you can offer to fix the problem. When customers feel like they are heard, they will build a better relationship with the company, and be more inclined to come back in the future.

3. Accommodate the customer.
It’s true: the customer is not always right. Unfortunately, the customer can drop the ball as often—or more often—than the company. This just comes with being a business. While it can be easy to feel frustrated when customers don’t follow directions, don’t listen or are rude and aggressive, it’s your job as the employee to accommodate the customer as best you can. Keep in mind that every single customer you work with is a potential brand ambassador for the business, so you want every interaction to be as positive as possible. Try to accommodate customers at every point during the support interaction, and your clients will feel appreciated.

4. Fix your mistakes.
This one might go without saying, but let’s say it anyways: fix your mistakes. Even if they’re not your mistakes, still try to fix them. When a business doesn’t take responsibility for its mistakes, it’s a one-way ticket to a bad customer interaction, which can often lead to a bad reputation. When you put in high quality effort with customer support, customers will appreciate the service you provide to fix any errors.

5. Go the extra mile.
Finally, go the extra mile for customers. Not only will going the extra mile help keep current customers happy, it will also put you on the radar for future customers. Consider every customer as a customer for life—the work you do now will influence your future relationship with them. So, be the company that goes the extra mile for customers, whether it’s in your effort to fix the problem, apologize or simply build a relationship. When you go the extra mile, customers will continue to come back well into the future.

Customer service is a critical component of any business strategy, so how do you improve your customer support? Give these ideas a shot and see how you can enhance your customer service efforts to better grow the business.